Lisa S
A few days ago I bought a brand new Craftsman lawnmower from Sears. I followed the directions, put gas in it, the oil, and started it up. I mowed one length of the grass and then the mower kind of slowed down and then quit. I haven't been able to start it since. It's brand new. What the heck is wrong? It is not a self-propelled mower. And no, I did not hit anything while mowing and it has gas.
Answer
Check the spark plug and make sure it is still conected (very unlikely to happen but simple to fix). If you mixed the gas and oil that would mess up the machine. Was it new gas? (I am not saying you did any of these but you may be asked these questions at the store or service center)
Clean it up to get the grass clippings off,look to see if it has any sign of wear, if it doesn't go back to Sears with it and say it never started and they have to take it back (if you have your receipt), once you have actually ran the mower they will make you go to a service center for it for waranty work and probably a 2 month wait for the mower. Lawn mowers are what are considered manufacuturer waranty products, which means the stores won't take them back unless they are getting credit from the manufacturer
I would suggest asking for a refund and go to a smaller hardware store or a lawn mower dealer. They usually do the following,
1) know the real answers to your questions, and not tell you what you want to hear, so that you will buy the most expensive products they sell. and will ask questions of you to find what you need (not what they want to sell to you)
2) assemble the mower for you.
3) gas and oil it for you and "test fire" it to make sure it works.
4) show you how features work such as a mulcher, grass catcher, how to adjust the height of the wheels
Describe your yard, how big it is, how flat or "hilly" it is, who will be using it, how often you will be mowing the yard, ask about the waranty, do they service it there? if not, where is the nearest service center.
Check the spark plug and make sure it is still conected (very unlikely to happen but simple to fix). If you mixed the gas and oil that would mess up the machine. Was it new gas? (I am not saying you did any of these but you may be asked these questions at the store or service center)
Clean it up to get the grass clippings off,look to see if it has any sign of wear, if it doesn't go back to Sears with it and say it never started and they have to take it back (if you have your receipt), once you have actually ran the mower they will make you go to a service center for it for waranty work and probably a 2 month wait for the mower. Lawn mowers are what are considered manufacuturer waranty products, which means the stores won't take them back unless they are getting credit from the manufacturer
I would suggest asking for a refund and go to a smaller hardware store or a lawn mower dealer. They usually do the following,
1) know the real answers to your questions, and not tell you what you want to hear, so that you will buy the most expensive products they sell. and will ask questions of you to find what you need (not what they want to sell to you)
2) assemble the mower for you.
3) gas and oil it for you and "test fire" it to make sure it works.
4) show you how features work such as a mulcher, grass catcher, how to adjust the height of the wheels
Describe your yard, how big it is, how flat or "hilly" it is, who will be using it, how often you will be mowing the yard, ask about the waranty, do they service it there? if not, where is the nearest service center.
What are the pro's and con's of self-propelled vs regular lawn mower?
peace
Answer
It depends on
1) whether you have a flat or hilly yard
if you have a yard with any hills - self propelled is the one to use.
2) whether the cost is an issue
self propelled is +or- $100.
3) How strong you are.
if your yard has hills, you may use a regular mower but you will have to also use fortitude.
It depends on
1) whether you have a flat or hilly yard
if you have a yard with any hills - self propelled is the one to use.
2) whether the cost is an issue
self propelled is +or- $100.
3) How strong you are.
if your yard has hills, you may use a regular mower but you will have to also use fortitude.
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